A practical, measurable path to voice AI. We start from your real call flows, launch one high-impact pilot that goes live, then scale what works.
A Mandally service, delivered through our product Vocally.
Concrete deliverables at each step.
Voice Automation Audit. We map your call flows, find the highest-impact opportunities, and hand you a blueprint - expected ROI, the KPIs we'll track, and an explicit list of what should not be automated.
High-impact Pilot. We build and launch one real workflow - bookings, after-hours capture, lead qualification or FAQ - integrated with your calendar/CRM, and measure it against the KPIs.
Optimize & Scale. We turn conversation data into improvements, then expand to more workflows, languages or locations once results are proven.
Success defined up front - not after.
How many calls get picked up instead of lost to voicemail or ringing out.
How often a call ends in a booked appointment or a completed request.
How quickly a caller gets a confirmed answer or appointment.
Callers captured outside opening hours who'd otherwise be gone.
We also track drop-off rate and customer-intent trends - so you see not just what happened but why.
Typically about a week (5–7 business days), depending on complexity and data availability.
No. Calls can be routed from your existing number, and we progressively automate specific call types.
High-risk, sensitive or ambiguous requests - disputes, emergencies, complex exceptions. We define safe escalation rules.
With KPIs like answered-call rate, booking completion, time-to-confirmation, drop-offs and customer-intent trends.
We design consent, retention and security controls to match your use case, with EU-first practices and encrypted data.
Start with an audit of your real call flows. You'll see the ROI and the KPIs before any pilot goes live.
Request a Voice Audit